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Last Modified: June 12, 2023
We at Decision Foundry are committed to protecting your privacy. This Privacy Policy applies to our website (decisionfoundry.com). This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use decisionfoundry.com.
We periodically update this Privacy Policy. We will post any privacy policy changes on this page. If the changes are significant, we will provide a more prominent notice on our website or inform our users through an email notification.
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at marketing@decisionfoundry.com.
Information We Collect
When You Visit our Websites
You are free to explore the Websites without providing any Personal Information about yourself. When you visit the Websites and post an enquiry on one of our services, we request that you provide Personal Information about yourself, and we collect Navigational Information. Any such information will be collected only with your express consent.
In addition to information we collect on our Websites, we may, with your express consent, also collect your city location, device model and OS version.
We may link navigation information we store to Personal Information you submit. We do this to improve services we offer you and improve our marketing, analytics and site functionality.
“Personal Information”
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below. Except for this, we do not collect Sensitive Information from you.
Log Files
When you use our website and view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Decision Foundry to provide better user experience to you, and to provide general statistics regarding use of the Decision Foundry Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, and phone number.
Information we collect from third parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we engage in joint marketing activities, and publicly available sources such as social media websites.
Information About Children
The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at marketing@decisionfoundry.com, so that we may delete the information.
How We Use Information We Collect
Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy. We Never Sell Personal Information. We will never sell your Personal Information to any third party or use it for any purposes not specified in this Privacy Policy.
Use of Personal Information
Legal basis for processing Personal Information (EEA visitors only)
If you are a visitor/customer located in the European Economic Area (“EEA”), Decision Foundry Pvt. Ltd. is the data controller of your personal information. Decision Foundry’s Data Protection Officer can be contacted at privacy@decisionfoundry.com.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We will also reasonable measures to ensure that any information collected from you is kept accurate and up to date and any outdated information will be deleted.
Please note that we will not process any personal information collected from you in a manner that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, general health or health conditions or sex life or sexual orientation, except when:
Use of Navigational Information
We use Navigational Information to operate and improve the Websites and our Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Decision Foundry.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
In the event of a breach of security, leading to any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, your Personal Information, we will promptly notify you of such breach, assess the risk to people’s rights and freedoms, as a result thereof and if appropriate, report such breach to the appropriate government authorities, as per applicable laws.
Social Media Features
Our Websites include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Websites. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.
External Websites
Our Websites provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
Public Forums
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below.
Retention of Personal Information
How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, when we have to be in touch with you for business requirements, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.
If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.
How We Share Information We Collect
Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Decision Foundry on the Website. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
International Transfer of Information
International Transfers within Decision Foundry
To facilitate our global operations, we transfer information to India or United States depending on the service requirements mentioned by the users only for the purposes described in this policy.
This Privacy Policy shall apply even if we transfer Personal Information to other countries. We have taken appropriate safeguards required to ensure that your Personal Information remains protected and we will transfer personal data to a third country or an international organization only if enforceable data subject rights and effective legal remedies for data subjects are available in such countries or from such organizations.
Cookies and Similar Technologies
Cookies
We use cookies or similar technologies (such as web beacons) to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. To find out more about how we use cookies on our Websites and how to manage your cookie preferences please see our Cookie Policy.
Advertising
We partner with third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partners use cookies and Web beacons to collect information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: https://preferences.truste.com/ (or if located in the European Union, by clicking here: https://www.youronlinechoices.eu/). Where we collect any specific Personal Information through these means, we will obtain your express consent. Please note this does not opt you out of being served advertising. You will continue to receive generic ads on respective sites.
Third Party Tracking Technologies
The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy or Cookie Policy.
How to Access & Control Your Personal Data
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
To exercise any of these rights, please contact us at privacy@decisionfoundry.com Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Anti-Spam Policy
Our Acceptable Use Policy among other things, prohibits us from sending unsolicited commercial email in violation of applicable laws. It requires the inclusion in every promotional email sent using the of an “opt-out” mechanism and other required information.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, updating your communication preferences, or by sending us email at privacy@decisionfoundry.com, Privacy. Customers cannot opt out of receiving transactional emails related to their business with us.
Decision Foundry is a certified independent software vendor, managed services provider, and a certified award-winning Salesforce integration partner. Decision Foundry closes the gap between data access, platform adoption and business impact. Our global, Salesforce consulting services include the integration of Data Cloud, Account, Engagement, Personalization, Sales, and Service.
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