Case Study · Agentic AI
AI-Powered Campaign Pacing & Performance Monitoring Case Study
An AI pacing and performance monitor replaces a media agency's manual pacing workbook, flags drifting campaigns and suggests the fix.
The result: every live campaign across DV360, Amazon DSP and The Trade Desk is watched on a set schedule, drifting campaigns are flagged and routed to the concerned user, and AI recommendations suggest the fix while every correction stays a human decision recorded against a name.
The Customer
A media agency trading desk
The agency's trading team runs campaigns across DV360, Amazon DSP and The Trade Desk, and monitors pacing and performance for every advertiser it manages.
At a glance
- Customer
- Media agency trading team
- Platforms
- DV360, Amazon DSP and The Trade Desk
- Data
- Harmonized in Adverity, pushed to an application database on a set schedule
- Users
- Users, Executives and Admins
- AI pattern
- Goal Setting and Monitoring, with a human in the loop
The Problem
Pacing was monitored in a manual workbook
The agency's trading team monitors campaign pacing in a manual workbook. There is no reliable way to know which campaigns are drifting off plan until someone opens the file and works through it, and no record of who noticed a problem or what was done about it.
Current process
A trader exports delivery data from each DSP and pastes it into a shared workbook. Pacing is worked out by hand against flight dates and budgets that are also entered manually. The team scans the sheet to find campaigns that are behind or overspending, fixes them in the DSP, and moves on. Nothing outside the sheet records that the fix happened.
Pain points
- Coverage gaps when the person who owns the sheet is unavailable
- No alerting, so problems surface only when someone looks
- No record of who acted on a campaign or what they changed
- Manual entry across several DSPs, each reporting in a different structure
- Leadership has no view of overall advertiser health without asking the desk
- Problems are often found after the budget is spent rather than while there is time to act
The AI Solution
How the AI pacing monitor works
The AI pacing monitor automates pacing and performance monitoring. Delivery data from DV360, Amazon DSP and The Trade Desk is harmonized in Adverity and pushed to an application database on a set schedule. Monitoring runs on that data, raises a flag when a campaign moves outside agreed thresholds, and routes it to the concerned user. The user fixes the campaign on the DSP and logs the action, which is recorded against their name. Flags clear themselves once the metrics recover, so the status on screen always reflects the data rather than someone's judgment.
- DV360 · Amazon DSP · The Trade Desk
- Adverity
- Application database
- Monitoring
- Flag routed to the user
- Fix on the DSP, action logged
Agentic AI design pattern: goal setting and monitoring
The platform follows the Goal Setting and Monitoring pattern, with a human in the loop for every correction.
Goal
each flight has a measurable target, its budget delivered across its dates
Monitor
every scheduled run measures progress through the pacing index and benchmarks
Goal met?
pacing bands and benchmark thresholds decide whether a campaign is on plan or drifting
Act
a drifting campaign raises a flag, and the user fixes it on the DSP and logs the action
AI recommendations suggest the fix but never apply it, so every correction remains a human decision, recorded against the user's name.
What the AI platform does
The platform replaces the manual pacing workbook the trading desk maintains today. It watches every live campaign on a set schedule, flags delivery and performance that move outside agreed thresholds, and forecasts when budget will deplete and where the campaign will land. AI recommendations suggest the fix at campaign and advertiser level, informed by what the team has done before, and an in-app assistant answers questions on the data directly. Users act on the DSP and log what they did, so every action is recorded against their name.
See the AI in Action
1. Pacing grid.
Pacing grid showing every live campaign, problems first. Pacing index measuring revenue delivered against time elapsed, calculated per flight.
2. Campaign detail and logged action.
Log action, so the user records the DSP-side fix against their name.
3. Executive view.
Executive view of advertiser level health.
4. AI recommendations.
AI recommendations at campaign and advertiser level, informed by past logged actions.
5. Pacing bands.
Configurable pacing bands and benchmark thresholds, by advertiser or agency default.
6. Benchmarks.
Performance metrics checked against benchmark, covering Video CR, Audio CR, CTR, CPM and CPC.
7. Audit log.
Audit log of every run, flag, action and configuration change, exportable.
More key features of the AI pacing monitor
Weekly pacing, with an even split by default or weighted by week
Automated flagging with a grace period at campaign start and automatic resolution once metrics recover
Forecasting of budget depletion date and end of flight outcome
In-app assistant for questions on campaign and performance data
In-app and email notifications routed to the concerned user
Role-based access for Users, Executives and Admins
Flight entry for start date, end date and budget, including mid-flight budget changes
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