• SALESFORCE CREST & PREMIER DELIVERY PARTNER

Your Dedicated Salesforce Transformation Partner

We don’t just implement Salesforce — we architect complete customer intelligence ecosystems. From Sales Cloud to Agentforce, from Marketing Cloud to Data Cloud, our 85+ certified experts help enterprise teams unify their data, automate their processes, and make smarter decisions at every level.
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Official Implementation & Integration Partner

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Salesforce Partner Tiers
THE FOUNDATION

The Power of a Unified Customer 360

When all your Salesforce clouds connect, every team sees the same complete picture of every customer. Sales knows their service history. Marketing knows their purchase intent. Service knows their account value. That’s the promise of Customer 360 — and Decision Foundry makes it real.

Single Source of Truth

All customer data — CRM, marketing, service, commerce — unified in one consistent profile every team can trust.

Real-Time Intelligence

Live data flowing between every cloud means every decision is based on what’s happening now — not yesterday’s export.

Automated Action

Triggers, workflows, and AI agents fire across the entire ecosystem — so the right action happens without anyone lifting a finger.
COMPLETE SALESFORCE COVERAGE

Every Salesforce Cloud. One Expert Partner.

From CRM to AI, we implement, integrate, and manage the full Salesforce platform — so you

Sales & Service Cloud

Sales Cloud
Service Cloud
Experience Cloud
CPQ
Streamline your revenue engine and customer success operations. We configure Sales Cloud for pipeline visibility, Service Cloud for faster resolution, Experience Cloud for partner portals, and CPQ for error-free quoting.
Implementation
Integration
Managed Services

Marketing Cloud Suite

Marketing Cloud
MC Intelligence
Pardot
MC Engagement
MC Personalization
Orchestrate every customer moment across email, mobile, advertising, and web. We build connected marketing journeys powered by unified data to deliver the right message at exactly the right moment.success operations. We configure Sales Cloud for pipeline visibility, Service Cloud for faster resolution, Experience Cloud for partner portals, and CPQ for error-free quoting.
Implementation
Integration
Managed Services

Sales & Service Cloud

Data Cloud
Agentforce
Einstein AI
Break down data silos with Salesforce Data Cloud as your unified data foundation, then activate that intelligence with Agentforce AI agents that take autonomous action — from lead qualification to customer outreach.
Implementation
Integration
Managed Services
HOW WE ENGAGE

Three Ways to Work With Us

Whether you’re starting fresh, connecting existing systems, or need ongoing expert support — we have an engagement model built for your stage.
From Scratch

Salesforce Implementation

Clean-slate deployment or migration from legacy systems. We design your data model, configure your org, build automation, migrate data, and train your team for a confident go-live — and beyond.
  • Requirements Discovery
  • Data Modelling & Architecture
  • Org Configuration & Custom Dev
  • Data Migration
  • User Training & Adoption
  • Go-Live Support
Connect Everything

Salesforce Integration

Connect Salesforce to the rest of your tech stack. Whether it’s ERP systems, data warehouses, marketing platforms, or custom APIs — we build reliable, real-time data flows that keep every system in sync.
  • API Architecture Design
  • Middleware & ETL Pipelines
  • Real-Time Sync Configuration
  • Error Monitoring & Alerting
  • Integration Documentation
Ongoing Support

Salesforce Managed Services

Your Salesforce platform as a living system — continuously optimised, monitored, and evolved. Our managed service teams act as an extension of yours, handling admin, enhancements, and proactive tuning.
  • Dedicated Admin Support
  • Monthly Enhancement Cycles
  • Performance Monitoring
  • Release Management
  • User Support Desk
  • Quarterly Roadmap Reviews

Case Studies

Measurable Impact with our Tableau Services
Technology

Data-Driven Edge for Sports

Helped trainers better understand customers and retain them.
Read Success Story
Healthcare

Tableau-Led Healthcare Data Transformation

Tableau dashboards enabled secure, connected patient insights
Read Success Story
Marketing Agency

Automated Multi-Client Tableau Dashboards

Tableau automation cut reporting turnaround by 35%.
Read Success Story
OUR ADVANTAGE

Why Choose Decision Foundry as Your Salesforce Partner?

Crest & Premier Status

The highest Salesforce partner tier, earned through consistent delivery excellence, certified expertise, and customer success outcomes — not just certifications.

Data-First Approach

Every Salesforce implementation we do is designed with data strategy at its core — so your CRM is also your most valuable data asset, not just a contact database.

Full Ecosystem Coverage

We implement, integrate, and manage the complete Salesforce stack — not just one cloud in isolation. One partner, complete accountability.

AI-Ready Architecture

We design Salesforce orgs with Agentforce and Einstein AI as first-class citizens — so AI isn't bolted on later, it's built in from day one.

“Decision Foundry transformed how our marketing and sales teams share data. For the first time, we have a true 360° view of every account — and Salesforce is the nerve centre of everything we do.”
— Senior VP of Revenue Operations, Enterprise B2B SaaS
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Our Salesforce Certifications

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EXTEND YOUR INVESTMENT

Pair Salesforce with Decision Foundry's Native Services

Agentic Workflow Design

Design AI agents that work inside and alongside your Salesforce org — automating workflows that span beyond the CRM.
Explore Agentic Workflows →

Decision Intelligence

Turn your Salesforce data into AI-generated insights embedded directly in the tools and workflows your teams use every day.
Explore Decision Intelligence →

Data Foundation

Build the data architecture that makes Salesforce your true source of truth — from data model design to governance and quality.
Explore Data Foundation →

Case Studies

Measurable Impact with our Tableau Services
Healthcare

Transforming Healthcare Engagement Through Connected Data

Unified insights powering smarter patient experiences
Know More
Retail

Winning Off the Court with Global Fan Engagement

Personalized marketing connecting fans across the world
Know More

Ready to Maximise Your Salesforce Investment?

Talk to one of our 85+ certified Salesforce experts. We’ll assess where you are, identify the gaps, and build you a clear roadmap to Customer 360.
Book a Free Salesforce Assessment

About us

Data Foundation

Data Unification

Data Activation

Salesforce Services

AI Agents

Industries

Resources

Contact Us

+1 646 396 0346
sales@decisionfoundry.com

Decision Foundry is a certified independent software vendor, managed services provider, and a certified award-winning Salesforce integration partner. Decision Foundry closes the gap between data access, platform adoption and business impact. Our global, Salesforce consulting services include the integration of Data Cloud, Account, Engagement, Personalization, Sales, and Service.

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