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Revolutionize digital commerce
Break free from traditional e-commerce constraints. Commerce Cloud connects every sales channel—web, mobile, social, and physical stores—into a cohesive system. Set prices, update inventory, and adjust product details across all touchpoints from one place. Whether you serve businesses, consumers, or both, you’ll give buyers exactly what they need, when they need it. Our certified experts will help you build storefronts that spot buying signals, respond to market shifts, and turn browsers into repeat customers.
Flexible Digital Storefronts
Get the right Commerce Cloud setup for your online sales. Our team guides you through choosing and implementing what works best – whether that’s rapid launch with pre-built templates, custom experiences, or headless APIs that connect your existing storefront to Commerce Cloud’s powerful backend.
Commerce AI Personalization
Commerce Cloud’s AI tools enhance shopping experiences through intelligent features like Agentforce Skills and Einstein Product Recommendations. We’ll implement these capabilities to enable personalized guided shopping and optimize your merchandising strategies with data-driven insights.
Unified Customer Data Hub
Connect your commerce, marketing, and CRM systems through Commerce Cloud. We configure your data synchronization settings, set up customer profile mapping, and build automated workflows that activate bundling tools, promotional rules, and inventory alerts for your specific business needs.
Embedded Commerce Apps
Commerce Cloud’s specialized apps integrate sales and service directly into your CRM, with reordering portals, payment systems, and order tracking tools. Our team helps implement and configure these features to streamline your sales team’s workflow, letting them focus on customer relationships while automating order processing.
How does Commerce Cloud work for B2B and B2C sellers?
Commerce Cloud offers distinct solutions for each business model. B2B Commerce serves large enterprises in manufacturing, consumer goods, tech, and healthcare with authenticated logins, large carts, two-click reorders, custom pricing, and complex shipping. B2C Commerce enables brands to create online experiences across digital channels, managing rich storefronts, carts, and checkout for millions of shoppers.
What are Commerce Cloud’s embedded commerce apps and how do they help sales teams?
Three core apps integrate directly into your Salesforce CRM: Reorder Portal for automated ordering, Pay Now for embedded payments across channels, and Order Support for consolidated customer data views. These tools streamline operations while our consulting team ensures proper configuration for your business.
How does Commerce Cloud’s AI improve the shopping experience?
Powerful AI tools like Agentforce Skills and Einstein Product Recommendations analyze catalog data, customer preferences, and shopping behavior to guide customers through purchase journeys. These tools manage conversations naturally across digital channels to help customers find products and complete purchases.
Is Commerce AI a product recommendation engine?
Yes, Commerce AI includes recommendation capabilities through Einstein. Merchants can configure different recommendation strategies and place content slots across their site where these suggestions will appear. These can range from simple displays of recently viewed items to more advanced features like showing what other customers purchased or suggesting complementary products.
How does Commerce Cloud integrate with existing systems?
It offers pre-built connectors to popular business tools and open APIs for custom integrations with ERPs, product databases, and other sales channels. However, data synchronization and integration complexity may vary depending on the specific systems and requirements involved.
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