Salesforce Commerce Cloud | Professional Services
Drive revenue growth with AI-powered storefronts, unified commerce experiences, and seamless buying journeys
Overview
Break free from traditional e-commerce constraints. Commerce Cloud connects every sales channel—web, mobile, social, and physical stores—into a cohesive system.
What We Deliver
Get the right Commerce Cloud setup for your online sales. Our team guides you through choosing and implementing what works best – whether that’s rapid launch with pre-built templates, custom experiences, or headless APIs that connect your existing storefront to Commerce Cloud’s powerful backend.
Commerce Cloud’s AI tools enhance shopping experiences through intelligent features like Agentforce Skills and Einstein Product Recommendations. We’ll implement these capabilities to enable personalized guided shopping and optimize your merchandising strategies with data-driven insights.
Connect your commerce, marketing, and CRM systems through Commerce Cloud. We configure your data synchronization settings, set up customer profile mapping, and build automated workflows that activate bundling tools, promotional rules, and inventory alerts for your specific business needs.
Commerce Cloud’s specialized apps integrate sales and service directly into your CRM, with reordering portals, payment systems, and order tracking tools. Our team helps implement and configure these features to streamline your sales team’s workflow.
Common Questions
Salesforce Commerce Cloud (SFCC) is the ecommerce platform inside the Salesforce ecosystem. It powers B2C and B2B storefronts, headless commerce APIs (via Commerce Cloud Headless), and unified customer + product data with the rest of Salesforce. Distinctively, Commerce Cloud now ships with Einstein AI for product recommendations, predictive search, and personalised journeys baked into the platform.
Strategy and storefront architecture; B2C, B2B, and headless rollouts; Einstein AI activation (product recommendations, search ranking, personalisation); integrations with Order Management, ERP, PIM, and inventory systems; performance optimisation; merchandising tooling; embedded commerce inside Service Cloud and Sales Cloud (selling from within service interactions). We deliver from greenfield builds through replatform migrations.
Shopify is best-in-class for SMB and mid-market simplicity; BigCommerce splits the difference for larger merchants; Adobe Commerce is enterprise but harder to manage. Commerce Cloud's edge is its native integration with Salesforce CRM, Marketing Cloud, Service Cloud, and now Agentforce — meaning your storefront, marketing journeys, service cases, and AI agents share one customer + product record. For enterprises already on Salesforce, that's the win.
A focused B2C storefront migration runs 4–6 months for mid-market and 7–12 months for enterprise or multi-locale. B2B Commerce implementations vary widely depending on catalog complexity but typically run 5–8 months. Headless Commerce Cloud builds (SFCC + a separate frontend like Next.js or React) follow a similar arc but with more frontend engineering. Every engagement starts with a discovery call and storefront audit.
Not automatically. Migration makes sense when (1) you're already deep on Salesforce and the cross-cloud data integration would unlock measurable wins, (2) you've outgrown your current platform on B2B complexity or international scaling, or (3) AI-driven personalisation is becoming a strategic priority. If none of those apply, your current platform may be the right choice. We'll give you a candid recommendation — and we've migrated both directions before.
We're a Salesforce SELECT Partner with full multi-cloud delivery experience — meaning our Commerce Cloud projects ship integrated with Sales Cloud, Marketing Cloud, Order Management, and Data Cloud from day one. 85+ certifications, 700+ projects delivered, including B2C and B2B commerce in retail, manufacturing, and consumer brands.
Decision Foundry provides Salesforce Marketing Cloud services to help you evaluate your business priorities and get the most out of the platform. From implementation to personalization and optimization, we’ll guide you through every step.