What is agentic AI?
Agentic AI describes AI systems that move beyond answering questions to taking actions. Instead of static prediction models or one-shot generative responses, agents plan multi-step workflows, query systems, make decisions, and execute work — with or without human approval at each step. The shift is from "AI that recommends" to "AI that acts." Examples: an agent that triages support tickets and resolves Tier-1 issues, or one that monitors campaigns and reallocates budget.
What's included in Decision Foundry's agentic AI services?
Four workstreams: custom AI agent design and deployment, AI-native application development, AI-powered workflow automation, and agent-driven marketing intelligence. We work across Salesforce Agentforce, Azure AI Foundry, Anthropic Claude, OpenAI, and open-source agent frameworks — choosing the stack that fits your data and governance constraints.
How is agentic AI different from generative AI or RPA?
Generative AI produces content (text, code, images) when prompted. RPA automates rigid screen-scraping workflows — fast but brittle. Agentic AI sits in the middle: it reasons over context, makes decisions, calls tools, and recovers when things go wrong. Think of generative AI as a writer, RPA as a worker following a script, and agentic AI as a junior analyst who can plan, ask clarifying questions, and adjust mid-task.
How long does an agentic AI project take, and what does it cost?
A proof-of-value with one focused agent typically runs 6–10 weeks. Production-grade single-agent deployments run 3–4 months including governance, monitoring, and rollback design. Multi-agent programs and AI-native applications run 4–8 months. Cost varies widely — a Service Agent on existing Salesforce data starts around $80K, while a custom AI application with novel data integrations can run $250K+. Every engagement starts with a free discovery call and readiness assessment.
We've tried AI before and it didn't deliver. What's different now?
Most failed AI projects had two problems: (1) the underlying data wasn't clean enough for the model to be reliable, and (2) the AI wasn't connected to systems where it could actually act. Agentic AI fixes #2 — agents call APIs, update records, and execute workflows. We fix #1 by always starting with a data audit. We'll tell you honestly if your environment is agent-ready before you commit.
Why Decision Foundry for agentic AI?
We're one of the rare consultancies certified across both Salesforce AI (Agentforce, Einstein, Data Cloud) and the broader enterprise AI stack (Databricks Premier, Snowflake Cortex, Azure AI). Since 2004 we've embedded engineers inside enterprises — so our agents are designed by people who understand the workflows they're automating, not by a team that's never set foot in your operations. SOC 2 compliant, GDPR capable, and zero AI vapor-ware in our delivery history.