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Reimagine community interactions
Leave traditional CRM limitations behind. Experience Cloud empowers you to build branded portals, self-service communities, and mobile apps that resonate deeply with your audience. Craft personalized experiences based on user preferences and past interactions, fostering stronger relationships, and driving long-term customer loyalty. Propel your community interactions forward with Decision Foundry. We’ll be your guide to creating exceptional experiences that fuel sustainable business growth.
Hyper-Personalized Journeys
User data and past interactions within Experience Cloud can be employed to design targeted content and offerings that resonate with each use case. We’ll partner with you to translate data into actionable insights and craft personalized experiences that drive engagement.
Empower Individuals
Experience Cloud facilitates the creation of user-friendly self-service portals, allowing stakeholders to find answers independently and freeing up your support team for complex issues. Decision Foundry’s Experience Cloud development expertise ensures your self-service portals are intuitive and informative, empowering your communities and reducing support burden.
Boost Employee Engagement
Build a centralized hub within Experience Cloud, providing employees with easy access to important resources. Decision Foundry will guide you in designing and implementing a customized Experience Cloud hub that fosters a thriving company culture.
Unify Your Data
Experience Cloud can integrate with various data sources, providing a unified view of your customer. Decision Foundry will guide you through the data integration process, ensuring a single source of truth within Experience Cloud.
What is Salesforce Experience Cloud?
Experience Cloud is Salesforce’s digital experience platform (DXP) built on their Customer 360 CRM. It enables businesses to deliver connected digital experiences quickly. With Experience Cloud, you can reinvent the customer experience, engage more customers, and accelerate growth across any industry using data-driven sites, portals, and mobile applications.
What can you do with Experience Cloud?
Salesforce Experience Cloud allows you to create portals, help centers, and mobile apps that connect customers, partners, and employees. You can customize these experiences to meet your specific business needs.
How secure is Experience Cloud?
Salesforce Experience Cloud provides robust security features, including authentication, authorization, and data encryption. It ensures that your digital experiences are protected and compliant with industry standards.
Do I need to be a big business to take advantage of Experience Cloud?
No, Experience Cloud is suitable for businesses of all sizes. Whether you’re a small startup or a large enterprise, you can leverage Experience Cloud to enhance customer engagement and streamline interactions.
What are my mobile options with Experience Cloud?
Experience Cloud supports mobile responsiveness, allowing users to access your digital experiences seamlessly from their mobile devices. You can create mobile-friendly sites and apps to engage users on the go.
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Partner with us to optimize your entire Salesforce ecosystem
We can help you unlock the power of unified customer data. Our experts bridge the data silo gap by seamlessly integrating your Salesforce instance with external data sources, creating a 360-degree view of your customers.
Optimize your entire Salesforce ecosystem with our support. From data management to process automation, we’ll help you make the most of Salesforce CRM.
Decision Foundry provides Salesforce Marketing Cloud services to help you evaluate your business priorities and get the most out of the platform. From implementation to personalization and optimization, we’ll guide you through every step.
Our easy-to-use dashboards, measurement approaches, and business intelligence (BI) solutions simplify marketing performance assessments. We offer implementation support, Data Design™, and a smooth onboarding and delivery process.
We empower you to reach your customers effectively through the right engagement. Whether it’s quick wins or long-term customer journeys, our team supports you in planning and executing successful campaigns.
Formerly known as Pardot, Marketing Cloud Account Engagement, helps you engage with prospects and customers. We’ll guide you through lead nurturing, scoring, personalized communication, and more.
Develop real-time data and AI to personalize messages, tailor customer journeys, and fuel deeper engagement that drives conversions. Our team of experts will help you craft impactful experiences that resonate with your audience.
Enhance customer service experiences using Service Cloud. Decision Foundry assists in setting up and customizing this powerful tool for efficient case management and support.
Unlock the full power of Salesforce Sales Cloud. Our team will show you how to manage leads, opportunities, and the sales processes effectively.
Sell faster and increase sales with CPQ. We’ll assist you in configuring winning product combinations, automating accurate pricing, and generating error-free quotes, which will empower your sales team to close deals faster and with greater confidence.
Go beyond reports. Our BI experts transform raw data into usable observations through user-friendly dashboards and advanced analytics. Make data-driven decisions with confidence.
Leverage Power BI for data analysis and visualization. Our team can guide you in harnessing its capabilities to make informed business decisions.
Decision Foundry is a leader in Tableau Consulting and dashboard management. We offer services from initial implementation and data integration to advanced dashboard design and ongoing optimization.
Decision Foundry offers scalable and sustainable data solutions from data extraction, transformation, and storage to custom development of apps and dashboards. Our data engineering services are designed to enable faster time to insight, improved data accuracy and increased user adoption.
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Let’s discuss how we can help you augment your capabilities with Salesforce.
Decision Foundry is a certified independent software vendor, managed services provider, and a certified award-winning Salesforce integration partner. Decision Foundry closes the gap between data access, platform adoption and business impact. Our global, Salesforce consulting services include the integration of Data Cloud, Account, Engagement, Personalization, Sales, and Service.
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