Client Feedback

What Our Clients Say

Real feedback from real engagements, sourced directly from our verified Salesforce AppExchange consulting listing.

4.8
Average rating out of 5
21
Verified client reviews
90%
Five-star reviews

Excellent partner, was able to unlock business insights that were previously unavailable, while building out a solution that fits our business needs!

Industry: High Tech

Service: Marketing Cloud Intelligence

James (project manager) and Ramya (Datorama Engineer) made the most supportive and committed consultant team I have ever worked with.

Industry: Other

Service: Marketing Cloud Intelligence

Professional consultants with strong skillset.

Industry: Travel, Transportation & Hospitality

Service: Datorama

We hired Decision Foundry to help us configure SFMC, integrate it with SFDC and build out some automations, a journey template and some email templates. The results were high quality and project management was competent and effective. There were a couple of communication hiccups but they were resolved quickly and we had some buffer time built in so the project deadline was met. Positive impacts of this project have been an increase in email marketing performance due to improved data quality, segmentation and engagement.

Industry: Other

Service: Marketing Cloud Engagement

The Decision Foundry Team was a very effective resource for our organization. Our Datorama dashboards are now seamlessly running with nearly 300 data streams connected.

Industry: Automotive

Service: Marketing Cloud Intelligence, Support Services

Athul & Swaroop have been excellent partners. They communicate clearly, manage expectations, and work effectively. I would definitely recommend them!

Industry: Other

Service: Salesforce Einstein

Decision Foundry exceeded our expectations in creating an analytics solution to help us effectively allocate our overall marketing budget with real-time insights. The team was communicative, effective, and we even finished the project ahead of time.

Industry: Professional Services

Service: Marketing Cloud

This project is an excellent illustration of what a client-partner relationship should be. Transparency in communication, complemented by high technical proficiency and a collaborative attitude, was the overarching norm. I want to pass on my personal and professional gratitude to every member of the team for their diligence and patience. I would hire them in a heartbeat!

Industry: Travel, Transportation & Hospitality

Service: Marketing Cloud

Strong project management and exceptional technical knowledge. This was my first time implementing Datorama, and beyond making sure the project was completed successfully and on time, they helped me make decisions when I didn't have experience to draw on. I'm looking forward to working with this team again to expand on what we've built together.

Industry: Professional Services

Service: Marketing Cloud

Very professional and knowledgeable team.

Industry: Professional Services

Service: Marketing Cloud

The team was very accommodating and patient with us on every request we had or change needed during the process.

Industry: Travel, Transportation & Hospitality

Service: Marketing Cloud

I'm beyond pleased with the results the team provided our agency. We are very invested in our business's use of Datorama, and we have a good path forward for successful measurement, tailored dashboards for our clients and partners!

Industry: Professional Services

Service: Marketing Cloud

The team has the expertise in supporting Datorama business's diverse requirements, from incidents, quick wins, and report/dashboard developments. The team is very professional in dealing with clients and confident in providing effective solutions. Everyone I work with is conscientious about meeting deadlines.

Industry: Other

Service: Marketing Cloud

The team helped us get our Datorama implementation up and running in 8 weeks. Their knowledge of the product far surpassed what I was able to find in Datorama's own training materials, and I have no doubt the team is responsible for the success of this implementation. With frequent check-ins and ensuring we were happy with the progress at every step of the journey, the team turned a complicated setup into a streamlined process. The documentation provided at the end of the process was extremely detailed and a great resource.

Industry: Other

Service: Marketing Cloud

The team were really effective from day one of our transition project from our legacy dashboarding systems into Datorama. Their expertise and knowledge of the platforms, and their ability to foresee risks, were really valuable. The project was completed to satisfaction, and the value delivered helped us save a considerable amount of time and effort as we moved to our new systems.

Industry: Other

Service: Marketing Cloud

Great collaboration and creative thinking to meet goals. Fully trusted to deliver on aggressive timelines as well as longer, strategic projects.

Industry: Consumer Goods

Service: Marketing Cloud

Working with them has been a positive experience! They had a very responsive team throughout the implementation process, and we are satisfied with the final outcome of the project.

Industry: Media & Entertainment

Service: Marketing Cloud

Working with the company was fantastic! In terms of communication, timeline management, and collaboration with internal stakeholders, the team exceeded expectations, resulting in the project being executed flawlessly across the board. Jomal was always very helpful and made sure we were supported, even if it meant going the extra mile. He was very approachable and this helped the team feel more comfortable and at ease in learning how to maximize this new tool.

Industry: Healthcare & Life Sciences

Service: Marketing Cloud

My experience working with the team was outstanding. We partnered together for a high-stakes project with lots of eyes on it, and they helped me pull it off successfully. This was not without several curveballs along the way, but the team was able to navigate them seamlessly. Their commitment to being available during our live event, despite the significant time difference, to assist with the real-time data capture was unparalleled. They had knowledge and familiarity with the data streams and tools, which made the last-minute nature of some requests easy for them to manage. The team was extremely organized from start to finish and ensured nothing fell through the cracks. I was extremely impressed with our final output, which exceeded my expectations.

Industry: Consumer Goods

Service: Marketing Cloud

This was a 10/10 experience. The goals were clearly established, communication was fluid, goals were accomplished, and Krishna went out of his way to make sure we were supported, even if it meant going the extra mile. It's easy for experiences like this to go negatively for a variety of reasons, but the team executed flawlessly across the board.

Industry: Other

Service: Datorama

Want to be our next success story?

Tell us what you’re trying to build, and read every verified review directly on our AppExchange listing.