Marketing Cloud Intelligence · Migration Service

MCI Migration Services

Salesforce Marketing Cloud Intelligence (MCI, formerly Datorama) has been a strong platform for marketing analytics — but for many organisations, the cost structure, row limits, and absence of any AI roadmap are making it harder to justify staying.

Decision Foundry has been working on this platform for over 13 years. We know what it can do, where it falls short, and what a well-architected migration looks like — regardless of where you're moving to.

  • 13+ years on MCI / Datorama — we know its limits
  • Vendor-neutral — we recommend what's right, not what's easiest
  • Full-stack: data ingestion → harmonisation → reporting → AI layer
  • Snowflake-certified partner for high-volume destinations

Contact Us

Or reach us directly at: sales@decisionfoundry.com

The Reality

Why organisations are migrating from MCI

Four reasons we hear repeatedly when teams ask us about moving off MCI.

Cost doesn't scale

MCI charges by rows of data. At 20–40M rows you're paying ~$60K/year. At 100–300M rows, that climbs to $100K+.

Row limits restrict granularity

Every drill-down to keyword, device, or country level costs more rows. Teams end up aggregating data they should be keeping granular.

No AI or agentic layer

MCI sits outside Salesforce's Lightning environment. No Agentforce access, no natural language querying, no roadmap to change this.

Salesforce is sunsetting it

The platform has no active development behind it. Staying means betting on infrastructure with no forward investment.

What We Do

Our MCI Migration Services

End-to-end migration coverage — from initial scope to AI layer.

Migration Discovery & Assessment

We assess your setup, data sources, tech stack, and pain points to recommend the right migration path.

Tool Selection & Architecture Design

We evaluate all options and explain the trade-offs so you can commit to the right destination with confidence.

Full Migration & Implementation

We manage the end-to-end build across data ingestion, transformation, harmonisation, and reporting — validated at every phase.

AI Layer Integration

We build AI capabilities directly into the new stack — from Snowflake Cortex to Power BI Copilot to a broader agentic layer.

Post-Migration Optimisation

We stay engaged post-launch to refine the setup and surface opportunities to get more from the new platform.

Where You Could Move To

Alternatives to MCI

Two broad paths, each with different trade-offs. The right answer depends on your team, your data volumes, and how much flexibility you want post-migration.

Path A

Like-for-like tools

Low-code, easier for marketing teams to manage. Best when your team wants MCI's bundled feel with fewer of its limits.

  • NinjaCat Marketer-friendly reporting platform with strong ad-platform coverage.
  • Supermetrics Connector-led extraction tool for leaner setups.
  • Adverity The closest like-for-like to MCI — bundled ingestion, harmonisation, visualisation.

Path B · Recommended for high-volume setups

Bespoke modular stack

More flexible, easier to evolve over time. Each layer is independently swappable.

  • Data warehouse: Snowflake, BigQuery
  • Ingestion: Fivetran, Airbyte
  • Transformation: dbt
  • Reporting: Power BI, Tableau, Looker Studio

The key advantage: if you ever want to change your reporting layer, you switch one component — your data warehouse and all your data stays intact. With an all-in-one tool like MCI, everything moves when you move.

Still on MCI?

Here's what moving to NinjaCat actually looks like.

See the full migration breakdown — costs, timeline, AI capabilities, and what you gain on the other side.

Read More

The Process

How MCI migration works

Seven phases from first conversation to optional AI layer. Each phase has clear deliverables — no black boxes.

STEP 01

High-Level Discovery

A low-commitment session to understand your current setup, migration goals, and outcomes needed from the new platform.

STEP 02

Tool Recommendation

We map out every migration path available, explain what each one means for your team, and recommend the one that fits your situation best.

STEP 03

Deep-Dive Technical Discovery

We map exactly what needs to be built, what transformations are required, and what the reporting architecture should look like.

STEP 04

Data Ingestion

We connect all your data sources using pre-built API connectors via Fivetran or Airbyte where possible.

STEP 05

Harmonisation & Transformation

We apply your business rules, standardise naming conventions, and unify data across sources before a single dashboard is built.

STEP 06

Reporting & Visualisation

We build dashboards and reporting layers — from executive-level views to granular marketing performance breakdowns.

STEP 07

AI & Analytics Layer

Optional final phase: we layer in AI querying, anomaly detection, or advanced analytics on top of the core reporting stack.

Who Benefits

Who MCI migration services are for

Buyer

  • VP of Marketing
  • Director of Analytics
  • Senior Director of Marketing Technology

User

  • Marketing Analyst
  • Data Engineer
  • Reporting Manager

Influencer

  • IT Director
  • Head of Data

Why Us

Why Decision Foundry

13+ years on MCI / Datorama

We've been working on this platform since the Datorama days. We know the ins and outs, the workarounds, and the limitations better than most. That means we scope migrations accurately and don't over-promise.

Cross-platform expertise

Whichever tool you're moving to, we've almost certainly worked on it. Power BI, Tableau, Looker Studio, NinjaCat, Adverity, Supermetrics, Snowflake, BigQuery. We have hands-on experience across the full landscape.

Snowflake Partnership

We are a certified Snowflake partner, which matters when Snowflake is often the recommended data warehouse destination for MCI migrations.

We speak your language

We work with media agencies, e-commerce teams, healthcare organisations, and financial services firms. We understand what your marketing and analytics teams are actually trying to do with the data.

Vendor-neutral tool selection

We recommend what's right for your situation, not what's easiest for us to implement.

Ready to start?

Let's map what your migration would look like.

We'll assess your current MCI setup, map the options, and give you a clear picture of what moving looks like — timeline, architecture, and cost.

Book a Free MCI Migration Assessment

Common Questions

MCI Migration FAQs

Is "migration" the right word for this?

Yes — it's the term most used in the industry when moving from one analytics platform to another, and it's what clients typically call it. Some teams use "re-platforming" or "modernisation," but the work is the same: getting your data and reporting off MCI and onto a new stack with no loss of historical fidelity.

Do we have to decide where we're moving before we start?

No. The discovery phase is specifically designed to help you figure that out. We assess your needs first, then recommend a destination. See Alternatives to MCI for the menu of options we evaluate against.

Can we stay on some MCI components and migrate others?

In some cases yes, but we assess this during discovery. Often a clean migration is more cost-effective than a hybrid setup — keeping MCI alive for a subset of work means you keep paying its row-based fees and supporting two stacks. The deep-dive technical discovery makes the call clear.

What if we have 200 million rows of data?

This is exactly the scenario where a bespoke modular stack (Snowflake / Fivetran / dbt / Tableau or Power BI) typically makes more sense than a like-for-like tool. Row-based pricing breaks down at this scale. We scope the right architecture for high-volume setups during the deep-dive discovery — and we have Snowflake partnership credentials for the warehouse layer.

Will we lose historical data in the migration?

No, preserving historical data is a core part of how we approach every migration. We plan for this explicitly in the deep-dive discovery phase — historical extraction strategy, transformation parity, and validation against MCI's existing reports before cutover.

How long does a migration take?

It depends on the complexity of your current setup and your destination. A straightforward migration can be completed in 8–12 weeks. More complex, multi-source setups typically take 16–24 weeks. The deep-dive discovery gives you a calendar-week plan before you commit to the build phase.

What's the difference between this and the MCI-to-Tableau migration page?

MCI to Tableau Migration is the destination-specific service for teams who've already decided on Tableau. This page is for teams who haven't decided yet, or know they want a different destination — Power BI, Looker Studio, a bespoke Snowflake-based stack, NinjaCat, Adverity, or something else. The discovery phase here is what helps you pick the right destination.

Why Decision Foundry for MCI migration?

Two reasons: (1) 13+ years on MCI / Datorama means we scope migrations accurately and don't over-promise. (2) Cross-platform expertise across every destination tool — Tableau, Power BI, Looker Studio, NinjaCat, Adverity, Supermetrics, Snowflake, BigQuery — so the recommendation isn't biased toward what we know better. We're vendor-neutral on tool selection.