Marketing Cloud Personalization (formerly Interaction Studio) | Professional Services

Craft Hyper-Personalized Customer Journeys

Boost conversions with AI-driven, real-time personalization

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Marketing Data

Reimagine customer interactions

Go beyond basic segmentation—achieve personalization at scale

Marketing Cloud Personalization (formerly Interaction Studio) helps you create dynamic customer journeys tailored to individual needs and behaviors. Employ AI-powered recommendations, segment audiences based on real-time data, and orchestrate seamless multi-channel experiences. Marketing Cloud Personalization isn’t just a marketing tool, it’s a personalization engine that drives deeper connections and engagement. Partner with our team of certified experts to transform customer experience.

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Marketing Cloud Account Engagement Certified   How Decision Foundry can help

We amplify your marketing impact with AI-driven personalization


Real-Time Relevance

Our team will help you leverage Marketing Cloud Personalization to deliver personalized content and offers based on real-time behavior and customer data, ensuring every interaction is relevant and timely.


AI-Powered Recommendations

Don’t settle for basic segmentation. Marketing Cloud Personalization make excellent use of AI, and we’ll help you harness its power to recommend products, content, and offers that resonate with each individual customer.


Multi-Channel Experiences

Partner with us to build seamless journeys across all channels, from email and social media to website and in-app. Together, we’ll anticipate customer needs and deliver consistent messaging at every touchpoint.


Deep Dive with Behavioral Data & Analytics

Go beyond basic metrics and unlock the power of your customer data. Our team will guide you through Marketing Cloud’s powerful behavioral data and analytics tools. We’ll use the Survey Data tool to gather deeper customer insights, helping you refine your personalization strategy for maximum engagement, conversions, and revenue growth.

Marketing Cloud Personalization Services FAQs

Organizations want to understand what this solution entails and how it can enhance their marketing efforts. Marketing Cloud Personalization allows businesses to deliver individualized content to customers based on their data.

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Before implementation, companies should review their existing processes and identify necessary changes to support personalization. They also need to allocate resources for ongoing personalization campaigns.

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Marketing Cloud Personalization comes in two editions: Growth and Premium. Understanding the features and limitations of each edition helps companies make informed decisions.

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Implementing ethical practices in personalization solutions is crucial. Companies must prioritize data ethics and transparency to foster trust with their audience.

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Research by McKinsey suggests that personalization can deliver five to eight times the ROI on marketing spend and lift sales by 10% or more.

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