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Augment your customer relationships
Marketing Cloud Engagement enables businesses to create personalized interactions with customers across channels. By unifying data, leveraging AI, and optimizing content delivery, it strengthens relationships, enhances experiences, and drives growth. Whether through email, social media, or web interactions, it ensures every touchpoint resonates with the audience. Our team of Salesforce certified experts will help you check every box.
Assessment and Prioritization
Decision Foundry assesses your business priorities to tailor the implementation for your specific needs. Whether it’s quick wins or long-term personalized customer journeys, our team guides you every step of the way.
Targeted Campaigns
We help you deploy the right campaigns at the right time with the right offerings, ensuring effective customer engagement.
Data-Driven Insights
Decision Foundry utilizes APIs, data strategy, and dashboard builds to provide usable marketing insights. Our scalable data solutions reduce preparation and maintenance efforts, allowing you to focus on value-driven actions.
How does Marketing Cloud Engagement differ from traditional marketing automation tools?
Marketing Cloud Engagement goes beyond basic email marketing by providing personalized, cross-channel experiences. It integrates data from various sources and enables targeted messaging across email, SMS, social media, and more.
What are the key benefits of implementing Marketing Cloud Engagement?
Marketing Cloud Engagement offers benefits such as improved customer engagement, better segmentation, automation of personalized journeys, and enhanced reporting and analytics.
What role does data play in Marketing Cloud Engagement implementation?
Data is crucial. Marketing Cloud Engagement relies on clean, accurate data for segmentation, personalization, and tracking customer interactions. Proper data hygiene ensures successful implementation.
How can a company prepare for Marketing Cloud Engagement implementation?
Companies should assess their existing data infrastructure, define goals, involve stakeholders, and plan for training and change management.
Where can I find detailed implementation guides for Marketing Cloud Engagement?
Salesforce provides comprehensive implementation guides for Marketing Cloud Engagement. You can explore these guides to set up and administer Marketing Cloud Engagement features and applications. Or simply, consult with our certified experts to get started.
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“We hired Decision Foundry to help us configure SFMC, integrate it with SFDC and build out some automations, a journey template, and some email templates. The results were high quality and project management was competent and effective. Positive impacts of this project have been an increase in email marketing performance due to improved data quality, segmentation, and engagement.”
Partner with us to optimize your entire Salesforce ecosystem
We can help you unlock the power of unified customer data. Our experts bridge the data silo gap by seamlessly integrating your Salesforce instance with external data sources, creating a 360-degree view of your customers.
Optimize your entire Salesforce ecosystem with our support. From data management to process automation, we’ll help you make the most of Salesforce CRM.
Decision Foundry provides Salesforce Marketing Cloud services to help you evaluate your business priorities and get the most out of the platform. From implementation to personalization and optimization, we’ll guide you through every step.
Our easy-to-use dashboards, measurement approaches, and business intelligence (BI) solutions simplify marketing performance assessments. We offer implementation support, Data Design™, and a smooth onboarding and delivery process.
Formerly known as Pardot, Marketing Cloud Account Engagement, helps you engage with prospects and customers. We’ll guide you through lead nurturing, scoring, personalized communication, and more.
Develop real-time data and AI to personalize messages, tailor customer journeys, and fuel deeper engagement that drives conversions. Our team of experts will help you craft impactful experiences that resonate with your audience.
Enhance customer service experiences using Service Cloud. Decision Foundry assists in setting up and customizing this powerful tool for efficient case management and support.
Unlock the full power of Salesforce Sales Cloud. Our team will show you how to manage leads, opportunities, and the sales processes effectively.
Create CRM-powered experiences for your customers with Experience Cloud. Decision Foundry walks you through building and customizing portals, communities, and websites.
Sell faster and increase sales with CPQ. We’ll assist you in configuring winning product combinations, automating accurate pricing, and generating error-free quotes, which will empower your sales team to close deals faster and with greater confidence.
Go beyond reports. Our BI experts transform raw data into usable observations through user-friendly dashboards and advanced analytics. Make data-driven decisions with confidence.
Leverage Power BI for data analysis and visualization. Our team can guide you in harnessing its capabilities to make informed business decisions.
Decision Foundry is a leader in Tableau Consulting and dashboard management. We offer services from initial implementation and data integration to advanced dashboard design and ongoing optimization.
Decision Foundry offers scalable and sustainable data solutions from data extraction, transformation, and storage to custom development of apps and dashboards. Our data engineering services are designed to enable faster time to insight, improved data accuracy and increased user adoption.
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Let’s discuss how we can help you augment your capabilities with Salesforce.
Decision Foundry is a certified independent software vendor, managed services provider, and a certified award-winning Salesforce integration partner. Decision Foundry closes the gap between data access, platform adoption and business impact. Our global, Salesforce consulting services include the integration of Data Cloud, Account, Engagement, Personalization, Sales, and Service.
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