What does it mean to be a certified Marketing Cloud Intelligence partner?
Decision Foundry is one of Salesforce's most established MCI (formerly Datorama) implementation partners, with multiple Salesforce Marketing Champions on staff and award-winning deployments across media holding companies, pharma brands, and Fortune 500 enterprises. As a certified partner, we have direct access to Salesforce product teams, early access to MCI roadmap features, and depth of experience few SIs match.
What does Decision Foundry's certified MCI service include?
Strategic implementation across MCI workspaces; data model design optimised for marketing use cases; Harmonization Center engineering (the part of MCI most teams struggle with); custom AI-powered insights via Cortex and Einstein; centralised data foundation; integration with 200+ source platforms (ad platforms, CRM, web analytics); dashboard development; and ongoing optimisation via our FDE Model.
What's the difference between MCI consulting and MCI training?
Consulting is hands-on platform implementation — we build the workspace, integrate data, configure dashboards. Training teaches your team to do it themselves. Most enterprises combine the two — we implement the foundation, your team handles ongoing iteration. Our FDE Model blends both — embedded experts who deliver AND coach.
We're stuck with our current MCI deployment — can you help?
Yes, and this is one of our most common engagements. Common scenarios: data isn't harmonised cleanly so dashboards conflict; Harmonization Center is configured wrong; data rows are being consumed too fast (cost problem); workspaces aren't governed; or AI features aren't activated. We typically run a 2–4 week MCI audit and rebuild the configuration around real use cases.
How long does MCI implementation take, and what does it cost?
With Decision Foundry, organisations typically achieve usable dashboards and automated insights within 8–12 weeks. A larger multi-business-unit rollout with custom harmonisation, attribution modelling, and external system integrations runs 4–6 months. Cost scales with workspace count, data row volume, and integration count. Discovery call first.
Why work with Decision Foundry on certified MCI?
MCI is core to our practice. We've delivered MCI / Datorama implementations for some of the largest media holding companies and pharma brands in the world. Multiple Salesforce Marketing Champions on staff. We also run our own Mastering Datorama webinar series and training programs — deep expertise demonstrated, not just claimed.