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What is Salesforce Data Cloud?
Salesforce Data Cloud is a hyperscale data engine integrated into the Salesforce Einstein 1 Platform. It unifies structured and unstructured data from various sources to create a comprehensive 360-degree view of customers. This unified data is accessible across all Salesforce applications, enabling real-time insights and actions.
How does Salesforce Data Cloud benefit the Sales function?
For sales teams, Salesforce Data Cloud provides a complete view of customer interactions and preferences. This enables sales representatives to personalize their approach, predict customer needs, and close deals more effectively. The integration with Sales Cloud allows for seamless access to valuable insights directly within the sales workflow.
What impact does Salesforce Data Cloud have on Marketing?
Salesforce Data Cloud enhances marketing efforts by consolidating customer data from various touchpoints. This unified view allows marketers to create highly personalized and targeted campaigns. The integration with Marketing Cloud ensures that marketing strategies are data-driven and aligned with customer behavior and preferences.
How does Salesforce Data Cloud improve Customer Service?
Customer service teams benefit from Salesforce Data Cloud by having access to a complete customer profile. This enables them to provide personalized and efficient support. The integration with Service Cloud ensures that customer service representatives can quickly access relevant information, leading to faster resolution times and improved customer satisfaction.
Can Salesforce Data Cloud integrate with external data sources?
Yes, Salesforce Data Cloud can integrate with various external data sources, including data lakes like Snowflake, AWS Redshift, Google BigQuery, and Databricks. This integration allows businesses to leverage external data alongside their internal data, providing a more comprehensive view and enabling advanced analytics and AI-driven insights.
We can help you unlock the power of unified customer data. Our experts bridge the data silo gap by seamlessly integrating your Salesforce instance with external data sources, creating a 360-degree view of your customers.
Optimize your entire Salesforce ecosystem with our support. From data management to process automation, we’ll help you make the most of Salesforce CRM.
Our easy-to-use dashboards, measurement approaches, and business intelligence (BI) solutions simplify marketing performance assessments. We offer implementation support, Data Design™, and a smooth onboarding and delivery process.
We empower you to reach your customers effectively through the right engagement. Whether it’s quick wins or long-term customer journeys, our team supports you in planning and executing successful campaigns.
Formerly known as Pardot, Marketing Cloud Account Engagement, helps you engage with prospects and customers. We’ll guide you through lead nurturing, scoring, personalized communication, and more.
Develop real-time data and AI to personalize messages, tailor customer journeys, and fuel deeper engagement that drives conversions. Our team of experts will help you craft impactful experiences that resonate with your audience.
Enhance customer service experiences using Service Cloud. Decision Foundry assists in setting up and customizing this powerful tool for efficient case management and support.
Unlock the full power of Salesforce Sales Cloud. Our team will show you how to manage leads, opportunities, and the sales processes effectively.
Create CRM-powered experiences for your customers with Experience Cloud. Decision Foundry walks you through building and customizing portals, communities, and websites.
Sell faster and increase sales with CPQ. We’ll assist you in configuring winning product combinations, automating accurate pricing, and generating error-free quotes, which will empower your sales team to close deals faster and with greater confidence.
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Leverage Power BI for data analysis and visualization. Our team can guide you in harnessing its capabilities to make informed business decisions.
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Decision Foundry offers scalable and sustainable data solutions from data extraction, transformation, and storage to custom development of apps and dashboards. Our data engineering services are designed to enable faster time to insight, improved data accuracy and increased user adoption.
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Decision Foundry is a certified independent software vendor, managed services provider, and a certified award-winning Salesforce integration partner. Decision Foundry closes the gap between data access, platform adoption and business impact. Our global, Salesforce consulting services include the integration of Data Cloud, Account, Engagement, Personalization, Sales, and Service.
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