Salesforce Consulting
We don't just implement Salesforce — we architect complete customer intelligence ecosystems. From Sales Cloud to Agentforce, from Marketing Cloud to Data Cloud, our 85+ certified experts help enterprise teams unify their data, automate their processes, and make smarter decisions at every level.
The Foundation
The Power of a Unified Customer 360
When all your Salesforce clouds connect, every team sees the same complete picture of every customer. Sales knows their service history. Marketing knows their purchase intent. Service knows their account value. That's the promise of Customer 360 — and Decision Foundry makes it real.
360
Single Source of Truth
All customer data — CRM, marketing, service, commerce — unified into one consistent profile every team can trust.
Real-Time Intelligence
Live data flowing between every cloud enables instant decisions based on what’s happening now — not yesterday’s export.
Automated Action
Triggers, workflows, and AI agents fire based on real-time signals — so the right action happens without anyone lifting a finger.
Complete Salesforce Coverage
Every Salesforce Cloud. One Expert Partner.
From CRM to AI, we implement, integrate, and manage the full Salesforce platform — so you never need to bring in a second partner.
Salesforce Sales Cloud
Streamline your revenue engine and customer success operations. We configure Sales Cloud for pipeline visibility, Service Cloud for faster resolution, Experience Cloud for partner portals, and CPQ for error-free quoting.
Marketing Cloud Suite
Orchestrate every customer moment across email, mobile, advertising, and social. We build connected marketing journeys powered by unified data to deliver the right message at exactly the right moment.
Salesforce Data Cloud
Break down data silos with Salesforce Data Cloud as your unified data foundation, then activate that intelligence with Agentforce AI agents that take autonomous action — from lead qualification to customer outreach.
How We Engage
Three Ways to Work With Us
Whether you're starting fresh, connecting existing systems, or need ongoing expert support — we have an engagement model built for your stage.
Salesforce Implementation
Clean-slate deployment or migration from legacy systems. We design your data model, configure your org, build automations, migrate data, and train your team for a confident go-live — and beyond.
- Requirements Discovery
- Data Modeling & Architecture
- Org Configuration & Custom Dev
- Data Migration
- User Training & Adoption
Typical engagement: 8–16 weeks
Salesforce Integration
Connect Salesforce to the rest of your tech stack. Whether it’s ERP systems, data warehouses, marketing platforms, or custom APIs — we build reliable, real-time data flows that keep every system in sync.
- API Development
- Middleware & ETL Pipelines
- Real-Time Sync Configuration
- Error Monitoring & Alerting
Partners: MuleSoft · Fivetran · Snowflake · Databricks
Salesforce Managed Services
Your Salesforce platform as a living system — continuously optimized, monitored, and evolved. Our managed service model acts as an extension of your team, handling admin, enhancements, and proactive tuning.
- Dedicated Admin
- Monthly Enhancement Cycles
- Performance Monitoring
- Release Management
- User Support Desk
Flexible monthly retainer
Our Advantage
Why Choose Decision Foundry as Your
Salesforce Partner?
Select Partner Status
Top 1% Salesforce Select partner, earned through consistent delivery, workforce, certified expertise, and customer success outcomes — not just volume.
Data-First Approach
Every Salesforce implementation we do is designed with data strategy at its core. Your CRM is also your most valuable data asset, not just a contact database.
Full Ecosystem Coverage
We manage the complete Salesforce stack — not just one cloud in isolation. One partner; complete accountability.
AI-Ready Architecture
We design Salesforce orgs with Agentforce and Einstein AI as first-class citizens — so AI isn’t bolted on later. It’s built in from day one.
Decision Foundry transformed how our marketing and sales teams share data. For the first time, we have a true 360° view of every customer — and Salesforce is the nerve centre of everything we do.
— Senior VP of Revenue Operations, Enterprise B2B SaaS
Our Salesforce Certifications
Administrator
Platform Developer I
Platform Developer II
Sales Cloud Consultant
Service Cloud Consultant
Marketing Cloud Email Specialist
Marketing Cloud Administrator
Data Cloud Consultant
Einstein Analytics & Discovery
Integration ArchitectAdministratorPlatform Developer IPlatform Developer IISales Cloud ConsultantService Cloud ConsultantMarketing Cloud Email SpecialistMarketing Cloud AdministratorData Cloud ConsultantEinstein Analytics & DiscoveryIntegration ArchitectAdministratorPlatform Developer IPlatform Developer IISales Cloud ConsultantService Cloud ConsultantMarketing Cloud Email SpecialistMarketing Cloud AdministratorData Cloud ConsultantEinstein Analytics & DiscoveryIntegration ArchitectCase Studies
Measurable impact with our Salesforce Consulting