We don't just implement Salesforce — we architect complete customer intelligence ecosystems. From Sales Cloud to Agentforce, from Marketing Cloud to Data Cloud, our 85+ certified experts help enterprise teams unify their data, automate their processes, and make smarter decisions at every level.
The Foundation
When all your Salesforce clouds connect, every team sees the same complete picture of every customer. Sales knows their service history. Marketing knows their purchase intent. Service knows their account value. That's the promise of Customer 360 — and Decision Foundry makes it real.
All customer data — CRM, marketing, service, commerce — unified into one consistent profile every team can trust.
Live data flowing between every cloud enables instant decisions based on what’s happening now — not yesterday’s export.
Triggers, workflows, and AI agents fire based on real-time signals — so the right action happens without anyone lifting a finger.
Complete Salesforce Coverage
From CRM to AI, we implement, integrate, and manage the full Salesforce platform — so you never need to bring in a second partner.
Streamline your revenue engine and customer success operations. We configure Sales Cloud for pipeline visibility, Service Cloud for faster resolution, Experience Cloud for partner portals, and CPQ for error-free quoting.
Orchestrate every customer moment across email, mobile, advertising, and social. We build connected marketing journeys powered by unified data to deliver the right message at exactly the right moment.
Break down data silos with Salesforce Data Cloud as your unified data foundation, then activate that intelligence with Agentforce AI agents that take autonomous action — from lead qualification to customer outreach.
How We Engage
Whether you're starting fresh, connecting existing systems, or need ongoing expert support — we have an engagement model built for your stage.
Clean-slate deployment or migration from legacy systems. We design your data model, configure your org, build automations, migrate data, and train your team for a confident go-live — and beyond.
Typical engagement: 8–16 weeks
Connect Salesforce to the rest of your tech stack. Whether it’s ERP systems, data warehouses, marketing platforms, or custom APIs — we build reliable, real-time data flows that keep every system in sync.
Partners: MuleSoft · Fivetran · Snowflake · Databricks
Your Salesforce platform as a living system — continuously optimized, monitored, and evolved. Our managed service model acts as an extension of your team, handling admin, enhancements, and proactive tuning.
Flexible monthly retainer
Our Advantage
Top 1% Salesforce Select partner, earned through consistent delivery, workforce, certified expertise, and customer success outcomes — not just volume.
Every Salesforce implementation we do is designed with data strategy at its core. Your CRM is also your most valuable data asset, not just a contact database.
We manage the complete Salesforce stack — not just one cloud in isolation. One partner; complete accountability.
We design Salesforce orgs with Agentforce and Einstein AI as first-class citizens — so AI isn’t bolted on later. It’s built in from day one.
Decision Foundry transformed how our marketing and sales teams share data. For the first time, we have a true 360° view of every customer — and Salesforce is the nerve centre of everything we do.
— Senior VP of Revenue Operations, Enterprise B2B SaaS
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Common Questions
Salesforce services cover the consulting, implementation, customisation, integration, and ongoing optimisation of Salesforce products. Decision Foundry's Salesforce practice spans the six core clouds — Sales, Service, Marketing, Commerce, Experience, and Data Cloud — plus the rapidly-growing Agentforce and CPQ layers.
Four pillars. Discovery & Assessment — we audit your current Salesforce footprint, identify gaps, and build a prioritised roadmap. Architecture & Design — our architects design scalable, governed solutions that integrate with your existing stack. Implementation — multi-cloud rollouts with embedded change management. Managed Services — ongoing optimisation and enhancement after go-live, including our FDE Model for organisations that want a dedicated engineer embedded long-term.
Most Salesforce SIs are Salesforce-only — strong on the platform but blind to where it connects. Decision Foundry has been in enterprise data since 2004 (Salesforce arrived later in our journey), so we connect Sales Cloud to your warehouse, MCI to your media stack, and Service Cloud to your support data lake. We're also a Salesforce SELECT Partner, Databricks Premier Partner, and Snowflake Select Partner — the rare consultancy certified across the full enterprise data + AI stack.
Single-cloud implementations (e.g. Sales Cloud alone) typically run 3–4 months for mid-market and 6–9 months for enterprise. Multi-cloud transformations (Sales + Marketing + Service + Data Cloud) run 9–18 months, often staged across releases. Cost depends on cloud mix, integration depth, and managed-services scope — we'll give you a real-numbers estimate within a week of a discovery call, not a generic range.
Low adoption is rarely a training problem — it's almost always a configuration problem. The platform was set up for a sales / service / marketing motion that no longer matches how the business operates today. Our FDE engineers embed inside your team, observe what reps and managers actually do (versus what the platform asks them to do), and rebuild the configuration around the real workflow. We typically see adoption jump 40–60% within 90 days of an FDE-led rebuild.
We're a Salesforce SELECT Partner (top 1% globally), with 85+ Salesforce certifications across all six core clouds and 700+ projects delivered. 150+ certifications across Salesforce, Tableau, Snowflake, Databricks, and Power BI means we cover the full stack around Salesforce — not just the platform itself. Since 2004, we've worked with enterprises in retail, healthcare, financial services, pharma, and media — the high-data-complexity industries where multi-cloud Salesforce delivery actually pays off.